This is Derek Hatchard's blog. The general theme around here is "improving experiences" which includes managing technology, user experiences, life hacking, and some business related stuff. Derek has a software development blog at ardentdev.com, is co-founder of the product review site wellrated.com, and runs Crowd Space (a management tool for people, lists, and events).

Rogers Internet Service is Screwed Up and No ETA for Resolution

My Internet service has been very unreliable since late afternoon yesterday.  I just called Rogers, my ISP, and the automated message says “we are having technical difficulties that are causing some customers to have trouble accessing the Internet.  As of 9:30am, December 22nd, we do not have an estimate for when this problem will be resolved.”

Holy cow.  This is a national ISP.  As of 9:30am the problem was at least 16 hours old.  Wow, not impressive.


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One Response

  1. Derek says:

    BTW, I’m having the problem at home and work. And I know two other people having the same problem at home.

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