Derek Hatchard writes on the theme of "improving experiences" which includes managing technology, user experiences, life hacking, and some business related stuff. Derek has a software development blog at and a product review site at He is a Principal Member of Technical Staff (PMTS) at Radian6, a company. All views expressed are his alone (or those of any guest writers) and do not represent the views of Radian6 or

Solution to Dell Freezing After Resume from Sleep

I have been thoroughly satisfied with my Dell Latitude E6400 except for one large annoyance:  it regularly hangs when resuming from sleep mode.  It isn’t completely frozen when this happens – some applications will respond to mouse clicks but my web browser, IM, and Skype windows become unresponsive.  Eventually things come back to normal but the wait is embarrassing if you’re sitting beside a Mac user.

Fortunately I think I have found a solution.

This week I was finally fed up with the long hangs and did some troubleshooting.  I found that killing the DCPSysMgr process would instantly bring things back to normal.  DCPSysMgr is part of the Dell ControlPoint System Manager.  After uninstalling that application, my computer resumes from sleep almost instantaneously.


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