Derek Hatchard writes on the theme of "improving experiences" which includes managing technology, user experiences, life hacking, and some business related stuff. Derek has a software development blog at ardentdev.com and a product review site at wellrated.com. He is a Principal Member of Technical Staff (PMTS) at Radian6, a salesforce.com company. All views expressed are his alone (or those of any guest writers) and do not represent the views of Radian6 or salesforce.com.

Search Can Be Sooo Much Better

Brad Goldberg manages the Live Search team at Microsoft.  Here are a few things he said in a recent interview with Robert Scoble:

Search has the opportunity to get a lot better.

No kidding!  Search is still a sloppy area.  There’s so much headroom for innovation.  I’m ready for somebody to really ratchet things up a level.  Tweaking relevancy is a baby step.

Microsoft thinks they’ve converged with Google on relevance.

That’s possible.  It’s pretty darn close.  I’ve been using Live Search as my default in Firefox and Launchy for a month or more now and I am usually happy with the results.  I can certainly show examples in which Google does better than Live, but I can also show examples when Live does better than Google.  Neither is anywhere close to perfect.  Far from it, actually.

Search will become a lot more task focused.  There are four types of tasks:

  1. Looking to be entertained
  2. Looking to buy something
  3. Looking for a piece of information / reference
  4. Looking to navigate from one site to another

Hmmm…  That sounds right to me.  Is anything missing?  Is socializing different from wanting to be entertained?


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